The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Website is the property of MK Diamond Direct  32173 Callesito Fadrique, Temecula CA 92592.  Copyright © 2017. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2017 MK Diamond Direct. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by MK Diamond Direct. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property rights of MK Diamond Direct or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. MK Diamond Direct and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if MK Diamond Direct believes that customer conduct violates applicable law or is harmful to the interests of MK Diamond Direct and its subsidiaries.

  • Privacy Policy
  • MK Diamond Direct use of personal information that you may submit to MK Diamond Direct through this Website is governed by the MK Diamond Direct Privacy Policy. Your information will never be shared or given to any third-party organizations or individuals unless required to complete the primary sales transaction.

  • Shipping & Delivery
  • Freight Policy (These policies apply to shipments delivered within the Continental US.)
    No Minimum Order requirement.
    Shipping and Handling Charges:

    All Orders Handling Fee -  $8.00


    All Orders $0.00 to $700.00 - $20.00 
    All Orders $700.00 - $1200.00 - $78.00 
    All Orders $1200.00 to $4000.00 - 15.00

    All Orders $4000.00 to $10000 and above - 12% 

    All orders $10000 and above -10%

    S & H charges will be added at checkout.
    Method of shipment will be UPS, Fed EX, USPS, or other common carrier GROUND shipping. Diamond Blades: All qualifying diamond blade orders will be shipped via ground or upgraded to Fed Ex 2 Day Econ, UPS 2 day, or USPS Priority Mail at a small cost if requested by the customer.
    Machines: F.O.B. delivered via ground shipment on all orders to commercial addresses with shipping dock. Deliveries to residential addresses and to commercial addresses without a dock (when a dock is required) will be assessed an additional charge. Check the link to shipping info on the home page for the latest list of machines requiring dock or lift gate.
    Residential Fee on large machines - $50
    Lift Gate Charge - $60
    Our Shipping Department reserves the right to route all shipments via the carrier of MK Diamond's choice.

  • Sales Tax
  • MK Diamond Direct charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Sales tax to most locations is 8%.  

  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. MK Diamond Direct makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Website or Content, or the suitability, functionality, or operation of this Website or its Content. By using this Website, you assume the risk that the Content on this Website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. MK Diamond Direct SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL MK Diamond Direct BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Website is provided by the advertiser or manufacturer only, and not by MK Diamond Direct. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. MK Diamond Direct is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not MK Diamond Direct. The inclusion of material on this server does not imply any endorsement by MK Diamond Direct, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although MK Diamond Direct tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct
    MK Diamond Limited Warranty ----------------------------------------------------------------------
    MK Diamond warrants to the original retail purchaser for a period of (1) year from the date of purchase all products covered by this Warranty to be free of defects in materials and workmanship. This Warranty shall not apply to any parts that have been subjected to misuse or improper service, that had been damaged in transit or handling, or that have been altered or repaired by unauthorized representatives. This Warranty does not cover defects caused by or resulting from misuse, abuse, neglect or damage caused by accident or the failure to provide reasonable maintenance. This Warranty is void if the product or any of its individual components is altered or modified by the purchaser or if the product is used in a manner or with a blade not recommended by the manufacturer. Any claim arising under this Warranty must be submitted by the original purchaser within the warranty period specified above, and shall include proof of purchase. During said warranty period MK Diamond shall, at its option, either replace or repair, at no charge to the original purchaser, any parts or components that are found to be defective by MK Diamond. MK Diamond shall not be responsible for or obligated to pay for freight or other transportation-related costs or expenses in connection with any defective products or components that are either returned to MK Diamond's facility or any authorized repair station and/or any replacement products or components that are shipped from MK Diamond pursuant to this Warranty. Parts and labor needed to maintain products and the replacement of components due to normal wear and tear are the purchaser's responsibility and are not covered by this Warranty. All products or components replaced under warranty become the property of the manufacturer. All replacement parts will be considered to be part of the original product and any warranty on such parts will expire coincidentally with the original Warranty. MK Diamond will pay for parts and labor in connection with warranty repairs conducted by MK Diamond or its authorized repair centers. Replacement part(s) installed by anyone else will be provided without a charge for such replacement part(s), but this Warranty will not apply to labor charges in connection therewith. IN NO EVENT SHALL ANY LIABILITY UNDER THIS WARRANTY EXCEED THE REPLACEMENT COST OF ANY DEFECTIVE PRODUCT OR COMPONENT THEREOF, AND MK DIAMOND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE OR LOSS NOT EXPRESSLY ASSUMED AS SET FORTH HEREIN. The foregoing constitutes an expressed warranty on the terms set forth above and is the only warranty or warranties applicable to the products it covers, all other warranties, including, without limitation, the implied warranty of merchantability and/or fitness for a particular purpose or use being denied. This limited warranty is expressly in lieu of all other warranties, whether expressed or implied. Specifics applicable to limited warranty of diamond blades and core bits: Laser Welded Blade and Bit Warranty: If the laser weld between the segment and the steel core or barrel fails during normal use, the blade or bit will be replaced free of charge. Blades and bits damaged due to careless or improper use are not covered under this warranty. Brazed Blade, Bit, and Cup Wheel Warranty: If the brazed bond between the segment and the core, barrel, or cup fails within the first .050 of segment wear, the blade, bit, or cup will be replaced free of charge. Blades, bits, and cup wheels damaged due to careless or improper use are not covered under this warranty. Continuous Rim Blade Warranty:
    If the bond between the rim and the core fails during normal use, the blade will be replaced free of charge. Blades and bits damaged due to careless or improper use are not covered under this warranty.
    Exclusions: MK does not warrant the following components, which carry their own manufacturer's warranty for the indicated periods:
    Gas Engines Manufacturer's Warranty
    Deutz Diesel 3 years
    Honda 2 years
    Kohler 2 years
    Robin/Subaru 1 year
    Wisconsin 2 years
    Transmissions Manufacturer's Warranty
    Eaton 3 years
    Electric Motors Manufacturer's Warranty
    Baldor 1 year
    Flex 1 year General Electric 1 year
    Leeson 1 year
    Milwaukee Lifetime
    Ryobi 1 year

  • Return Policy
  • You may purchase merchandise from this Website by using any one of the payment options listed on the home page. MK Diamond Direct reserves the right to change its payment procedures at any time without prior notice to you. Should you need to return any product you have purchased from MK Diamond Direct, please observe the following procedures:
    - Contact our Customer Service Department (888-I SHOP MK) to receive a Returned Merchandise Authorization (RMA). Merchandise will not be accepted without an RMA number.  Shipping and customs fees to International destinations are not refundable under any circumstances. All returned merchandise must be shipped prepaid to factory destination. 

    -All returned merchandise must have been purchased within the previous 12 months.
    --A minimum restocking charge of 15% applies.  If the condition of the equipment or item is deemed to be used, that restocking charge may be higher based on the amount of use as deemed by factory inspection.                             

  • Miscellaneous
  • VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Website are available to all persons or in all geographic locations or jurisdictions. MK Diamond Direct and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Website is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of ME shall apply and both parties consent to the jurisdiction of the state courts of Calais, ME, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and MK Diamond Direct with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and MK Diamond Direct with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by MK Diamond Direct. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.